Good riddance. I hate that so many communities moved from forums to using Discord. It's such a ratty little pigeon hole for communications to go and get lost in forever. It's a shitshow for anything other than instant, live messaging. And so many communities use it as their only real forum. The day that private equity and public investors liquidate the servers and sell off Discord's IP after their future bankruptcy will be a very happy day.
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- 3 yr. ago
It depends. Is there a voicemail box I can wait for? Around 5-6 rings, I start hoping to hear that so I can hang up and try again (or in rare cases, I might leave an actual voicemail - i know ao many people who don't check theirs though...)
If there is none, and I really wanna get through to someone, then I'll let their phone ring off the hook, especially at work where our users have landlines at their desk. Hey, if you put a phone number on a ticket and then come back and have your boss contact my boss to escalate the ticket, then you better answer your phone when I have follow-up questions about your poorly-written ticket. After ~10 rings, I'll put my phone on speaker and turn the volume down as I turn back to my computer and resume working, the ring barely audible in the background...