My friend of a friend is thinking on buying a Fairphone, but he've heard that apparently their support is kinda bad.

What is your opinion on this? Is it true?

I'm a very happy iOS user planning on switching to the FairPhone when my iPhone finally craps the bed. I figure the switch will mostly be easy or just a matter of "go do this on your laptop or a web browser instead," but the two things I am most worried about are:

• Find My iPhone alternatives for FairPhone. I'm an idiot who sometimes loses my phone when the ringer is turned off, so calling it does not help. This is the biggest sticking point for me because I am forgetful and I feel without this feature I might have ended up having to buy a lot more new phones because I couldn't find mine. I know they do have one through Google but wonder if there is such a feature without Google.
• if it can do payment at stores (I've gotten very cozy with Apple Pay) or if I need to start carrying a credit card around again. This is mostly a convenience thing, although there are some card readers that reject my credit card and happily take the same card through Apple Pay, so sometimes it's an actual

I've been waiting patiently for the FP5 with /e/os to get back in stock (the one with more RAM and storage) and I just got the notification email a couple hours ago that it finally is! However when I tried to check out my cart and enter my address, for some reason my country (Cyprus) was not on the list of available countries. I looked into it a bit further and on the fairphone site they have this:

Lithium-Ion batteries are bound to shipping restrictions as they are regarded as dangerous goods, so we are unable to transport them via air freight. This limits us from certain island destinations. We also avoid air freight entirely for our European deliveries to reduce our carbon impact.

https://support.fairphone.com/hc/en-us/articles/17121765976849-Shipping-Costs

Ok, it might be the case and their hands are tied and they cant do anything about it. But looking on Cyprus' postal service site they have a section dedicated to prohibited items which is as follows:

Cyprus Post does not

I consider to switch to Fairphone from iPhone, what should I need to know? Is it possible to get it work without Google account? Or is it better to switch to another operating system as well?

I've been checking the page linked above every day hoping the bigger spec version of the FP5 (more ram+storage) with /e/os preinstalled will be back in stock, but for the past month or month and a half its remained out of stock.

I would like to make the switch as soon as possible, but I'm not sure when it will be back in stock. Just so I have a complete and well-informed picture of my options, would it be possible to have a tl;dr of the comparison between the preinstalled version and the stock version where I put /e/os on it myself? I'm talking about stuff like warranty voiding, issues with the install process, etc...

Thanks in advance!

p.s. Anyone have any idea when it will be back in stock? :p