that F*book scrapes this user's personal data from other random places (very illegal)
and that they change the FB profile without asking the user specifically (should be illegal, but maybe they find an excuse in their terms & conditions)
Sorry for the downtime and we will try to communicate the problem better in the future.
You did the right thing, going down immediately.
The solution for the announcement problem is to do it "out of band", as the communications engineers call it. That is: use a different medium. May be a webpage or even twitter or whatever. Ideally let everybody know your method in advance (make an announcement policy :-)) so the users know where to look for the info.
Remember, iron wasn't good enough to build the space shuttles. Iron comes down through the atmosphere, iron liquefies from the heat, forms a little droplet, falls into the ocean, cools down, gets hard again, gets picked up by scientist...
LMAO